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    Public Transport Claims

    Road Traffic Accidents can involve any form of transport, whether private vehicles or public transport, including buses, trains, taxis, subways and ferries. Sometimes a single accident involves many vehicles at once.

    When an accident occurs involving public transport, passengers are the customers of either a privately or publicly owned company which operates the vehicle in question. This means that, in addition to the normal rules of negligence which might give rise to a compensation claim, injured passengers may be able to claim compensation based on the company breaching a duty of care towards their customers.

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    Whose fault was it?

    If an accident happens while you are using public transport, or you are injured due to the unsafe conditions of the vehicle you are travelling in, you could claim compensation.


    Whether or not the driver of the vehicle was acting negligently when the accident happened, you may be entitled to compensation based on the simple fact that the accident was not your fault. However, when an accident was the fault of another driver, it can be more difficult to claim compensation.

    You can seek legal advice to find out the likelihood of success for your claim.


    Claiming Compensation When The Driver Was Not At Fault

    There is many instances where claiming compensation is still possible.

    The impact of Health and Safety regulations on a compensation claim

    Health and safety rules and regulations may have been breached in the mode of transport you were travelling in when the accident occurred. This could give rise to a compensation claim whether or not the driver was at fault.

    For example:

    Spillages may not have been effectively cleaned, or signage may not have alerted passengers to their danger.

    Overcrowding may have been allowed, despite a maximum number of passengers being stipulated on the vehicle – this could mean there are not enough seats or handrails for everyone, causing a dangerous situation for passengers when the vehicle crashes.

    The driver may be speeding or using the road in another unsafe manner, such as braking heavily or not staying in their lane.

    The compensation claim process

    How long the claim takes depends on your injuries, the complexity of the case, and whether your opponent admits responsibility:

    1. It could take a few months (minor whiplash, where the driver admits responsibility)

    2. Or it could take longer (serious injuries, where liability is disputed)

    3. An estimate can be made during an initial consultation with your solicitor.

    Minor injuries you may sustain through experiencing a Road Traffic Accident on public transport include whiplash, broken bones, head injuries, cuts and abrasions, or burns.

    If your injury was serious enough to require mobility aids or rehabilitation after the accident, or lost wages due to not being fit for work, the financial costs of these will be accounted for when calculating your compensation claim. Additionally, you may be entitled to claim compensation for pain and suffering.

    A solicitor at Scot Accident Claims will be able to advise you on the likelihood of your claim being successful, as well as the amount you can expect to receive.


    Our Injury Solicitors In Glasgow & Scotland Have A Strong Record In Achieving Great Settlements For Our Clients. Read Some Of Our Testimonials Below.

    Bryan Jones


    Very efficient, professional service provided. Minimal fuss and clear communication. Highly recommend.

    Jason Hart


    Was in need of urgent advice and Greg was on hand and offered fantastic advice and recommendations.

    Ryan Johnston


    The team really tried their best to make sure I got the best settlement possible. Great communication and a very in depth knowledge of road traffic claims.